Frequently Asked Questions

1. What payment methods do you accept? We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments through PayPal and Apple Pay.

2. Do you offer free shipping? Yes, we offer free standard shipping on all orders within the United States. Expedited shipping options are available for an additional fee.

3. How long will it take to receive my order? Orders are typically processed and shipped within [number] business days. Standard shipping within the United States usually takes [number] to [number] business days. For expedited shipping options, please refer to the shipping information at checkout.

4. Do you ship internationally? Currently, we only ship within the United States. We hope to offer international shipping in the future.

5. What is your return policy? We offer exchanges and returns within [number] days of receiving your order. For more information, please refer to our Exchanges and Returns Policy.

6. Are your products cruelty-free? Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the highest ethical standards.

7. Can I track my order? Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

8. Do you offer gift wrapping or personalized messages? At this time, we do not offer gift wrapping services. However, you can include a personalized message with your order during checkout.

9. How can I contact customer support? If you have any questions or concerns, our customer support team is here to help. You can reach us via email at [contact email] or by phone at [contact phone number]. Our business hours are [hours of operation].

10. Are your products safe to use? Yes, all of our products undergo rigorous testing to ensure they meet the highest safety standards. If you have any specific concerns or allergies, please consult the product ingredients list or contact our customer support team for assistance.